Return Policy

If you bought your purchase from our online store, we will gladly accept your return within 7 days of purchase, in its original condition with the Isola tag and pink fastener still attached, and items unworn. Once we receive your return, please allow 2-3 business days for your return to be processed. Your refund will be credited to the original payment method used for the purchase – please allow 5-10 business days for your bank to post the refund to your account. SALE ITEMS ARE FINAL SALE.

If the return request is outside of the 7 days from the date of purchase and under 14 days from purchase, an Isola Boutique store credit will be issued for future purchases. 

We will provide a return label for orders that have returnable items to make the return process easy and secure. A $20 return charge will be deducted from your refund when we issue a prepaid return shipping label. Please be sure to mail your return back within 7 days of receiving it to be eligible for a refund. Only send returns using our prepaid return label so we have the ability to track the return. We cannot refund a lost return that was sent using a method other than our return labels.

We also accept in-store returns if you are local to San Diego.

All Jewelry & Sale Items are FINAL SALE.